I have been coming here for awhile now, but I was especially impressed today. The first picture is the one I showed the tech, Kelly, and the following pictures are my end results. My nails are shorter than the picture of course but that was because I wanted to keep my natural nails. Also, the pinky design is different which was by my request. I couldn't have asked for a better result. I also got a pedicure which was lovely. I didn't get the techs name but she took the time to make sure it was perfect.